To our customers impacted by Hurricane Helene, we’re thinking of you.
In an effort to provide some peace of mind during this difficult time please contact ESL and we will:
- Refund any ATM fees, loan late fees, and credit card late fees incurred between September 23, 2024, through December 31, 2024 and/or
- Waive any upcoming credit card minimum due payments beginning in September through December 2024.
If you have been impacted by a recent natural disaster, and would like to request a refund or waiver, or have any questions about your accounts, please call us at 585.336.1000 or 800.848.2265 or chat with us online.
We hope this alleviates some of your concerns so you can focus on what truly matters, your safety and the safety of your family.
