Updated August 29, 2024
Be on alert for fraudulent phishing calls or text messages posing as an ESL representative.
We are aware some members have received fraudulent calls or text messages asking them to provide personal information, login details, or one-time passcodes to review an urgent notice, alert, or recent transaction. It’s important that customers do not click any links in these messages, and refrain from sharing any codes or login details. These are examples of a fraudulent phishing scam, and ESL will not ask you to click links in text messages to verify information or ask for any personal or login details.
If you clicked on the link in the text message or have any questions about a call, text, or piece of mail you received, please call us at 585.336.1000.