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ESL Online Statement Enhancements

In 2024 and 2025, we will be making updates to how some of our account statements are delivered and viewed through mobile and online banking. Below you will find a summary of the changes that will be occurring and the options available to you!

ESL Mortgage Statements are Moving Online

In October 2024 Mortgage statements will be available to view online, through ESL mobile and online banking.

Now is a great time to go paperless! If you’re not already enrolled in online statements, you may do so by simply navigating to:

  • ‘Account Statements’ in the More menu of the Mobile app and select the option to receive paperless statements or
  • Member Center > Statements within Online Banking and select the option to receive paperless statements.

If you already receive your account statements online, you will automatically receive your mortgage statements online as well.

If you would like to continue receiving your mortgage statements in the mail, you will need to log into ESL mobile or online banking and opt out of receiving paperless statements. If you choose to opt out of paperless statements this will opt you out of all paperless statements, and you will receive all your ESL account statements in the mail moving forward.

Thank you for choosing ESL as your mortgage lender. If you have any questions, please call 585.336.1000 or 800.848.2265, visit your local branch, or connect with us via Live Chat Banking.